Pricing

Delivery LocationDelivery Time (Working Days)PriceCourier
UK Standard (orders over £80) Within 5 (working days) Free* Royal Mail
UK Standard (orders under £80) Within 5 (working days) £3.90 Royal Mail
UK Next Day Next £5 Royal Mail / FedEx
Europe - EU Within 7 £15 Varies
Europe - Outside EU Within 7 £20 Varies
US Within 14 £20 Varies
Worldwide Within 14 (may varry) £20 Varies

* During some sale periods the offer of free delivery may be suspended.

Please ensure you have completed your address details fully as we cannot be held responsible for any errors or missing information. Additional postal charges will be incurred for any re-delivery required.

Royal Mail Strikes

Due to Royal Mail strikes some postage may be delayed. We are currently shipping all next day delivery orders via Fedex. This will be your best option for a guaranteed service.

Christmas Posting Days

Please note these are recommended dates provided by our carriers. We cannot guarantee 100% goods will arrive on time.

DateDestinations
Thursday, 21 December UK Next Day Delivery
Wednesday, 20 December UK Standard Delivery
Friday, 15 December Austria, Belgium, Canada, Czech Republic, Denmark, Eastern Europe, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, Sweden, Switzerland, Turkey, USA
Thursday, 14 December Cyprus and Malta
Wednesday, 13 December Africa, Central and South America, Asia, Australia, Bulgaria, Caribbean, China (People’s Republic), Far and Middle East, New Zealand, Norway, Portugal, Spain

Working Days

Working day deliveries apply to the following working day Provided they are placed before 1pm (GMT/BST). Working days are classed as Monday to Friday and exclude UK bank holidays and our Christmas closing period 24th Dec - 2nd Jan.

For example: A next day delivery order placed at 1pm on a Monday will be dispatched the same day for delivery on the following working day (Tuesday). An order placed at 3pm on a Monday will be dispatched the following day (Tuesday) for delivery on the Wednesday. An order placed on a bank holiday will not be dispatched until the following day.

Please note all times stated are estimates based on the best efforts of our carriers and ourselves, while we always aim to deliver within these time frames we cannot guarantee they will be met on every single occasion. If your order is very urgent it may be best to contact us just to make sure there are no exceptional circumstances that may effect delivery on the day in question.

Tracking

Any tracking numbers will be emailed when order dispatch is confirmed. If for any reason you do not receive a tracking number please contact us and we will provide you with one.

Delivery Location

We aim to deliver worldwide. If for some reason your country is not listed in the checkout shipping options, please contact us and we will try to arrange shipment.

Import Duty / VAT / Fees

When ordering from outside the UK, on the arrival of goods, your local customs office may charge you Import, Duty, VAT and/or other fees depending on their import rules. For the EU we are not currently registered for the VAT one stop shop, so it is likely you will need to pay fees on your order.

This is not something we have control over.

Kindly note that if your order is refused or returned to us as undelivered we will of course refund for the undelivered item/s - however postage charges which were incurred at the time of ordering will not be reimbursed.